FacebookGoogle +SureCritic Reviews

Call us for all your car needs! 802-295-2341

PARTS PLUS

ABOUT US



BOB'S SERVICE CENTER NAMED
VERMONT'S 2012 AAA APPROVED AUTO REPAIR FACILITY OF THE YEAR



Bob's Service Center scores a 99.4% customer satisfaction rating for all of 2012.

AAA Northern New England is pleased to announce that for the third year in a row Bob's Service Center of White River Jct., VT has been awarded the distinction of Vermont's Approved Auto Repair Facility of the Year in the Independent Shop Division. This is the sixth time since 2003 Bob's Service Center has been recognized with this honor.

The facility of the year award is presented by AAA Northern New England honoring one dealership and one Independent repair facility in each of the three Northern New England states. Scoring is derived from an annual customer satisfaction rating based on AAA's service evaluation card responses. Bob's Service Center scored the highest AAA rating amongst all independent repair shops in Vermont.

Bob's Service Center is a full-service preventive maintenance and auto repairs center in the White River Junction, VT 05001 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks, Towing, Towing & Recovery, Emergency Roadside Assistance and Junk Car Removal since 1987.

AAA's Approved Auto Repair program recognizes outstanding service facilities throughout Northern New England which have met the organization's strict criteria for technician certification and customer satisfaction, including a 12-month/12,000 mile warranty, a written estimate and AAA-mediated repair dispute arbitration.

Tom Giasson, Manager of AAA Northern New England Approved Automotive Programs, congratulated owner Bob Perkins and the entire staff for achieving an overall rating of 99.4% from their customers with 100% of them saying they would return for service and recommend Bob's Service Center in White River Jct. to others.

"This award recognizes the best of the best, said Tom Giasson manager of AAA Approved Automotive Programs." "Finishing number one is no easy task, and scoring a 99.4% for a whole year is a remarkable achievement."

AAA offers a free public service to assist consumers in their search for a quality auto repair shop. AAA Approved Auto Repair, Approved Auto Body and Approved Auto Glass facilities have met stringent standards for customer service, quality and expertise. A listing of AAA Approved Auto Repair shops is available at AAA.com/repair.

As North America's largest motoring and leisure travel organization, AAA provides more than 51 million members with travel, insurance, financial, and automotive-related services. Operating 18 offices throughout Maine, New Hampshire and Vermont, AAA Northern New England is a not-for-profit, fully tax-paying corporation and serves as an advocate for the safety and security of all travelers. AAA Northern New England can be visited on the Internet at www.AAA.com.

Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome. Stop in or give us a call at 802-295-2341 to let us know how we can help you!

ASSOCIATIONS

  • AAA Approved Auto Repair
  • AAA Show Your Card & Save
  • ALLDATA
  • Automotive Service Excellence
  • International Automotive Technicians' Network
  • Identifix
  • Mitchell1 OnDemand
  • Parts Plus
  • Car Care Aware

Testimonials

  • I would like to say thank you so much for such great service. Nate was there to help me very promptly, he was helpful, kind and courteous. He quickly and calmly assessed what needed to be done in what was a stressful situation for me. Thank you very much, highly recommended!
    -Heidi C.

  • Bob's is a reliable, well priced service. They are always friendly and communicative about the service work they do on your vehicle. I would absolutely recommend them for any and all car service needs.
    -Kelly R.

  • Great service. Very polite and explained what needed to be done and broke down the costs for me. Both my husband and I have brought our vehicles here for inspections and repairs and we've been happy.
    -Darcy B.

  • Reliable and trusted service operation. Our family has gone to Bobs for years. They have towed us out of a bunch of snow banks and fixed our cars. They do very good work at a very fair price.
    -Nathan M.

  • Had nothing but a wonderful experience at Bob's. Spanky was so helpful in getting both my car and my husband's truck street legal. They were actually recommended to me and I can see why, they're great!
    -Pamela M.

  • Great service & fairly priced. Surprised by a customer comment on this site that you are treated second rate unless you have an expensive car. I have an older vehicle and have gotten top notch service every time!!
    -Melanie H.

  • I know very little about engines so I ask allot of questions, the employee's patiently answered all my questions and NEVER once made me feel like a pain in the butt! Their labor rates are better than most. FINALLY a garage I can trust!
    -Bonni A.

  • Great service! They get the job done right, and at a reasonable price.
    -Martha S.

  • Outstanding customer service. Roger made the experience very easy and hassle free. I really appreciate the help that they gave me and look forward to continuing to do business with them. I highly recommend going here for any auto repair service!
    -Zach W.

  • As always, Bob's Service Center continues to provide outstanding service in a very positive and user-friendly manner. I appreciate the emails to set up appointments and/or appointment reminders. We are all bombarded with emails but this is one I always open and read. Thank you to everyone at Bob's for your commitment to your customers.
    -Gayle O.

  • These guys are the best! I first came to them right before the 4th of July weekend when my truck broke down. They were able to get me back on the road that day for a very reasonable price. They were very nice, informative and made sure I knew what was going on with my truck. I called them today because I noticed a leak and they said to just come by and have them take a look. They are just terrific! HIGHLY RECOMMEND TO ANYONE IN THE UPPER VALLEY AREA!!!
    -Rachel T. in Hartland, VT

  • AWESOME Nice guys! better than all the rest!
    -Robert D. in White River Junction, VT

  • CAR REPAIR-WHILE ON VACATION IF I EVER BREAK DOWN AGAIN FAR FROM HOME..............I CAN ONLY HOPE IT'S NEXT TO BOB"S. THE PRICE WAS FAIR-THEY DID A GREAT JOB-MOST OF ALL,THEY HAD ME BACK ON MY WAY IN SHORT TIME........
    -George T. in Easthampton, MA

  • terrific service and terrific technicians Thank you for such great service. We were in need a service in a hurry and the guys were terrific. Thank you
    -Gregg F. in White River Junction, VT

  • I've had cars serviced at Bob's for over 20 years. The work has always been done competently, on time and within estimates. These professionals have a great attitude.
    -John J. in Hartford, VT

  • Good service and let me know when my car would be ready so I could continue on with my day.
    -Elaine C. in White River Junction, VT

  • Timely, professional, willing to listen to me, gives cost/benefit analysis - not willing to spend my money unless necessary!
    -Vicky F. in White River Junction, VT

  • struts and shocks A great job! 9 year old van feels great again. Thank you
    -David L. in Wilder, VT

  • Great work, trustworthy guys Bobs got my car in and out quicker than expected. It seemed like a fair price, but they realized that I didn't get enough of a AAA discount. I had no idea but they called me the next day just to let me know they were crediting another $20 to my credit card. I was very impressed. Vehicle:Audi A4
    -Brennan I. in NH

  • Clutch Replacement Excellent service, excellent price. Thanks again, Bob's. Vehicle:Honda Civic
    -Amanda P. in Thetford, VT

  • I have been taking my car to Bob's Service Center for the last 4 years and have always been very happy with their work and customer service. I definitely recommend Bob's for mechanical work and towing.
    -Lisa H. in Hartford, VT

  • Mathew said this business is quick, and reasonably priced.
    - Mathew R. in Lebanon, NH

  • 5 stars Fast, and friendly...I had great service at Bobs. I will definitely be returning in the future. Vehicle:Honda
    -Linsey W. in Norwich, VT

  • Bob's Keeps My Subaru Running Right I recommend Bob's whenever appropriate, to other locals, tourists with car trouble, and hot women looking for guys. I trust you. So, keep up the good work. Vehicle:Subaru Forester
    -Will A. in Hartford, VT

  • Efficient and pleasant Service is always efficient with minimum waits and friendly staff.
    -Howard T. in Hartland, VT

  • The work is always on-time, they do not exceed the estimate and the men are very courteous. Vehicle:Toyota Prius
    -Victor K.

  • The guys at Bob's are great. They did a professional job and their estimate was over the amount paid. I have recommended my neighbor to them and they have scheduled service work on their car also. Thank- you for the good work!!! Vehicle:Ford Pickup
    -Raymond F. in Hartford, VT