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Call us for all your car needs! 802-295-2341

PARTS PLUS

PRIVACY POLICY

This privacy policy sets out how Bob's Service Center uses and protects any information that you give Bob's Service Center when you use this website. Bob's Service Center is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Bob's Service Center may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 9/30/2010. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

ASSOCIATIONS

  • AAA Approved Auto Repair
  • AAA Show Your Card & Save
  • ALLDATA
  • Automotive Service Excellence
  • International Automotive Technicians' Network
  • Identifix
  • Mitchell1 OnDemand
  • Parts Plus
  • Car Care Aware

Testimonials

  • I would like to say thank you so much for such great service. Nate was there to help me very promptly, he was helpful, kind and courteous. He quickly and calmly assessed what needed to be done in what was a stressful situation for me. Thank you very much, highly recommended!
    -Heidi C.

  • Bob's is a reliable, well priced service. They are always friendly and communicative about the service work they do on your vehicle. I would absolutely recommend them for any and all car service needs.
    -Kelly R.

  • Great service. Very polite and explained what needed to be done and broke down the costs for me. Both my husband and I have brought our vehicles here for inspections and repairs and we've been happy.
    -Darcy B.

  • Reliable and trusted service operation. Our family has gone to Bobs for years. They have towed us out of a bunch of snow banks and fixed our cars. They do very good work at a very fair price.
    -Nathan M.

  • Had nothing but a wonderful experience at Bob's. Spanky was so helpful in getting both my car and my husband's truck street legal. They were actually recommended to me and I can see why, they're great!
    -Pamela M.

  • Great service & fairly priced. Surprised by a customer comment on this site that you are treated second rate unless you have an expensive car. I have an older vehicle and have gotten top notch service every time!!
    -Melanie H.

  • I know very little about engines so I ask allot of questions, the employee's patiently answered all my questions and NEVER once made me feel like a pain in the butt! Their labor rates are better than most. FINALLY a garage I can trust!
    -Bonni A.

  • Great service! They get the job done right, and at a reasonable price.
    -Martha S.

  • Outstanding customer service. Roger made the experience very easy and hassle free. I really appreciate the help that they gave me and look forward to continuing to do business with them. I highly recommend going here for any auto repair service!
    -Zach W.

  • As always, Bob's Service Center continues to provide outstanding service in a very positive and user-friendly manner. I appreciate the emails to set up appointments and/or appointment reminders. We are all bombarded with emails but this is one I always open and read. Thank you to everyone at Bob's for your commitment to your customers.
    -Gayle O.

  • These guys are the best! I first came to them right before the 4th of July weekend when my truck broke down. They were able to get me back on the road that day for a very reasonable price. They were very nice, informative and made sure I knew what was going on with my truck. I called them today because I noticed a leak and they said to just come by and have them take a look. They are just terrific! HIGHLY RECOMMEND TO ANYONE IN THE UPPER VALLEY AREA!!!
    -Rachel T. in Hartland, VT

  • AWESOME Nice guys! better than all the rest!
    -Robert D. in White River Junction, VT

  • CAR REPAIR-WHILE ON VACATION IF I EVER BREAK DOWN AGAIN FAR FROM HOME..............I CAN ONLY HOPE IT'S NEXT TO BOB"S. THE PRICE WAS FAIR-THEY DID A GREAT JOB-MOST OF ALL,THEY HAD ME BACK ON MY WAY IN SHORT TIME........
    -George T. in Easthampton, MA

  • terrific service and terrific technicians Thank you for such great service. We were in need a service in a hurry and the guys were terrific. Thank you
    -Gregg F. in White River Junction, VT

  • I've had cars serviced at Bob's for over 20 years. The work has always been done competently, on time and within estimates. These professionals have a great attitude.
    -John J. in Hartford, VT

  • Good service and let me know when my car would be ready so I could continue on with my day.
    -Elaine C. in White River Junction, VT

  • Timely, professional, willing to listen to me, gives cost/benefit analysis - not willing to spend my money unless necessary!
    -Vicky F. in White River Junction, VT

  • struts and shocks A great job! 9 year old van feels great again. Thank you
    -David L. in Wilder, VT

  • Great work, trustworthy guys Bobs got my car in and out quicker than expected. It seemed like a fair price, but they realized that I didn't get enough of a AAA discount. I had no idea but they called me the next day just to let me know they were crediting another $20 to my credit card. I was very impressed. Vehicle:Audi A4
    -Brennan I. in NH

  • Clutch Replacement Excellent service, excellent price. Thanks again, Bob's. Vehicle:Honda Civic
    -Amanda P. in Thetford, VT

  • I have been taking my car to Bob's Service Center for the last 4 years and have always been very happy with their work and customer service. I definitely recommend Bob's for mechanical work and towing.
    -Lisa H. in Hartford, VT

  • Mathew said this business is quick, and reasonably priced.
    - Mathew R. in Lebanon, NH

  • 5 stars Fast, and friendly...I had great service at Bobs. I will definitely be returning in the future. Vehicle:Honda
    -Linsey W. in Norwich, VT

  • Bob's Keeps My Subaru Running Right I recommend Bob's whenever appropriate, to other locals, tourists with car trouble, and hot women looking for guys. I trust you. So, keep up the good work. Vehicle:Subaru Forester
    -Will A. in Hartford, VT

  • Efficient and pleasant Service is always efficient with minimum waits and friendly staff.
    -Howard T. in Hartland, VT

  • The work is always on-time, they do not exceed the estimate and the men are very courteous. Vehicle:Toyota Prius
    -Victor K.

  • The guys at Bob's are great. They did a professional job and their estimate was over the amount paid. I have recommended my neighbor to them and they have scheduled service work on their car also. Thank- you for the good work!!! Vehicle:Ford Pickup
    -Raymond F. in Hartford, VT